CUSTOMER
ZONE

Working Hours

Operational hours:
DCT Gdansk is operationally at your service for 24 hours, 365 days a year.

Administrative Office working hours

Monday to Friday, 08:00 a.m. – 05:00 p.m.

Cargo Freight Station working hours

Monday to Friday, 07:00 a.m. – 06:00 p.m.

 e.BRAMA Call Center

Monday to Friday, 08:00 a.m. – 02:00 a.m. and Sunday, 6:00 p.m. – 02:00 a.m.

Pre-gate station working hours

Terminal gates and Pre-gate office works 24 hours a day 7 days a week, excluding time: 

– in the school year from the first Sunday of September till the last Sunday before the end of school year, from 02:00 p.m. in Saturday till 02:00 p.m. in Sunday

– in summer season from Sunday 24th June 2018 till Sunday 26th August 2018, from 02:00 p.m. in Saturday till 06:00 p.m. in Sunday

– and 15 minutes shift breaks, 05:45 a.m. – 06:00 a.m. and 05:45 p.m. – 06:00 p.m.

Sunday’s and holiday’s entrance pass is only availabe prior advanced notice placed by Friday (when the holiday is on Sunday) or the day before (when the holiday is on the week day or Saturday) 03:00 p.m. at pregate@dctgdansk.com

Data
Święto
Godziny zamknięcia kompleksu bramowego
01.11.2019
Public Holiday
6:00 – 18:00
11.11.2019
Public Holiday
6:00 – 18:00
24.12.2019
Christmas
18:00 – 23:59
25.12.2019
Christmas
00:00 – 23:59
26.12.2019
Christmas
00:00 – 18:00
31.12.2019
New Year’s Eve
18:00 – 23:59
01.01.2020
New Year
00:00 – 18:00